About the role

As a Pre-Sales Engineer you will play a pivotal role in engaging prospective customers, demonstrating the value of Fivecast’s solutions, and shaping technical strategies that align with mission-critical needs. You will work closely with Sales, Product, and Engineering to deliver compelling demonstrations, proof-of-value engagements, and technical guidance throughout the sales cycle. 
 
The ideal candidate will bring deep domain expertise in open-source intelligence (OSINT) use cases across law enforcement, defense, intelligence, and federal civilian agencies, with a strong understanding of operational workflows, mission requirements, and data environments in the public sector. 

Location: Remote, with semi regular travel to London. 
Travel:  Regular (up to 10-15%) EMEA travel will be required. 

Key Responsibilities 

• Partner with our EMEA Account Executives to understand customer missions and craft tailored technical solutions using Fivecast’s platform. 
• Deliver high-impact product demonstrations and presentations to technical and non-technical audiences across public sector and commercial domains. 
• Lead proof-of-value engagements, including data configuration, workflow design, and success criteria definition. 
• Translate customer requirements into actionable feedback for Product and Engineering teams. 
• Develop reusable demo assets, technical collateral, and tradecraft playbooks to support scalable growth. 
• Own regional training responsibilities and support the region's existing Customer Success Manager for a transition period.
• Collaborate with customers to understand their integration needs and provide hands-on support for setting up and troubleshooting APIs. 
• Stay current on OSINT trends, competitor capabilities, and emerging threats relevant to Fivecast’s customer base. 
• Represent Fivecast at industry events, webinars, and customer workshops. 

Qualifications & Experience 

• UK citizenship and Security Clearance  
• Location: Within a two-hour commute of London
• 5+ years of experience in a OSINT, pre-sales, solutions engineering, or technical consulting role, ideally within SaaS, cybersecurity, intelligence, or data analytics domains. 
• Strong understanding of open-source intelligence and its application in public sector missions including law enforcement, defense, intelligence, and federal civilian agencies. 
• Familiarity with investigative workflows, threat detection, situational awareness, and data fusion in public sector environments. 
• Excellent communication and presentation skills, with the ability to simplify complex concepts. 
• Hands-on experience with data platforms, APIs, and cloud technologies is a plus. 
• Ability to travel domestically and internationally as required.