About Fivecast 

Fivecast is a high-tech SaaS company enabling a safer world through advanced open source intelligence solutions. Our platform supports national security, law enforcement, defence, financial crime, and due diligence missions. With customers across public and commercial sectors, we are scaling rapidly and investing in a world-class pre-sales function to support our growth. 

Role Overview 

We are seeking a dynamic and technically astute leader to build and lead our Pre-Sales function. This role will be pivotal in driving customer engagement, shaping solution strategies, and partnering with our account teams to win new business. The ideal candidate will combine deep domain expertise with commercial acumen and a passion for solving complex mission challenges. 

Key Responsibilities 

• Build & Lead the Pre-Sales Team: 
  - Recruit, mentor, and manage a high-performing team of solution consultants and technical pre-sales specialists. 
  - Define the structure, processes, and success metrics for the pre-sales function. 
• Customer Engagement & Solutioning: 
  - Lead customer discovery sessions to understand mission needs and translate them into tailored solution proposals. 
  - Deliver compelling product demonstrations, proof-of-concepts, and technical validations. 
• Sales Enablement & Strategy: 
  - Collaborate closely with Sales, Marketing, and Product to align go-to-market strategies. 
  - Support strategic deals with technical expertise, proposal development, and stakeholder engagement. 
• Thought Leadership & Evangelism: 
  - Represent Fivecast at industry events, webinars, and customer briefings. 
  - Stay ahead of trends in open source intelligence, national security, and law enforcement technologies. 

• Training & Customer Success (Interim): Own regional training responsibilities and support the region's existing Customer Success Manager for a transition period.

• Cross-Functional Collaboration: 
  - Work with Product and Engineering to influence roadmap based on customer feedback and market insights. 
  - Ensure smooth handover from pre-sales to post-sales teams for successful onboarding and delivery. 

Qualifications 

• UK Citizen
• 1 hour commute to London
• Proven experience leading pre-sales, tradecraft, or solution engineering teams in a SaaS or intelligence-focused environment. 
• Strong understanding of national security, law enforcement, or financial crime domains. 
• Exceptional communication, presentation, and stakeholder engagement skills. 
• Ability to translate complex technical capabilities into mission-relevant value propositions. 
• Experience with enterprise sales cycles, RFPs, and technical evaluations.